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Thank you for your interest in LieyuDive! We value your feedback and inquiries. Please feel free to reach out to us using the contact form below.
If you don't receive a response from us within 24 hours, it may be due to an incorrect email address or our reply being identified as spam. You can leave us a message via the online chat tool or contact us directly: lieyudiveofficial@gmail.com
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FAQs
Below are some of common questions from our customers
How long will shipping take?
All orders are shipped within 1-2 business days. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
Upon placing an order, you will receive an order confirmation via email. This confirmation serves as an acknowledgment that we have received your order.
Can I change my shipping address after my order is placed?
If you need to change your delivery address or cancel your order, please contact us via email within 12 hours. After this time, we may have already shipped the order, and we will not be able to modify the delivery address or cancel the order.
What essential safety precautions should be observed?
- Always keep your airway clear, whether ascending or descending.
- Do not descend if you experience discomfort in your ears, nose, or eyes.
- Ascend slowly, never faster than the rise of small air bubbles.
For more information, please read our safety guidelines here.